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Frequently Asked Questions

Short answers to the questions we’re asked most.

We have more than 14 showrooms across Saudi Arabia. View all showroom locations on the map.

Our head office is in Riyadh, with regional offices in Jeddah for the western region and Dammam for the eastern region. We deliver projects across the Kingdom, the wider Middle East and beyond.

Yes. Noortek is our manufacturing brand for high-end professional lighting, made in Saudi Arabia and engineered for the region’s conditions.

Our products carry a 3–5 year warranty depending on the range.

Yes — the Al Nasser e-store is at alnasser.com.

Yes. We offer lighting design and consultancy alongside supply, installation and commissioning, so a project can be handled from concept through to handover.

Yes. Through Al Nasser Solutions we supply KNX smart-home systems, building controls, alarm systems, surveillance and videophone systems.

Use the contact form and select the relevant company, or email info@alnasser.com. For customer care, email cc@alnasser.com or call 920006322.

Apply through the Team & Careers page or email rec@alnasser.com.

NEEDS INPUT: any additional FAQs the team wants covered — these nine are drawn from facts already published on the old site

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